How do I pick a good Tax accountant? Choosing a Tax accountant is not easy, especially when they all seem pretty much the same. So how are we at Personal Tax Specialists different? And why should you trust us with preparing your annual tax return? The majority of accountants in Australia spend most of their time preparing tax returns and financial statements for clients who own businesses. This means that either they don’t have time to prepare tax returns for wage and salary earners at all or they have their junior staff prepare these returns for them. At Personal Tax Specialists we only prepare tax returns for wage and salary earners and individuals with investments (in shares or property). And that means that you are always our top priority. All of our team members are highly trained and experienced in personal tax issues; including complex work related expenses, capital gains tax, rental properties and investment income. But just as importantly we are friendly, approachable people who love our work and really care about taking the pain out of tax time for every single client.
When Personal Tax Specialists prepare your tax return, you will always know how much it will cost before we start work. Our team will also be available to answer any of your quick tax questions throughout the year, free of charge.
What if I don’t have time to get to an appointment? Finding time to get to an appointment with your Tax accountant is not always easy. To overcome this, we have designed our practice so that there is no need for you to travel to an accountant’s office for an appointment ever again. You can ‘meet’ with our Team either over the phone, at a time that is convenient to you. Our Team have flexible working hours, so they are happy to ‘meet’ with you before, during or after the usual office hours, no matter where you are in Australia. And because we provide you with comprehensive checklists to gather your tax information each year, usually an appointment isn’t even necessary. (Please note, an additional fee will be charged for any phone appointments.)
How much will it cost? At Personal Tax Specialists, we know how annoying it is to get a bill for much more than you expected after your tax return has been completed. So we charge a fixed price of $220 for the preparation and lodgement of all standard tax returns. If you have investment properties, capital gains or losses, share or managed fund investments or extensive work related deductions, we will charge an additional fee for the extra work involved in preparing your tax return. But so that there are no surprises, we will always provide you with a personalised fixed price quote before we get started. And to make it easy for you to pay our account, we offer 3 convenient options. You can either pay us by direct deposit into our bank account, by providing us with your Visa or MasterCard details or we can even deduct our fees directly from your tax refund (there is an additional $25 fee if you choose this option). What should I be claiming on my tax return?Most of our clients say “I don’t know what I don’t know” when it comes to Tax. So if you, like them, don’t know what questions to ask, how do you know if you are getting the best advice and claiming all that you are entitled to on your tax return? Our comprehensive tax checklists have been designed to ask all of the questions that you need to answer to ensure your tax return is prepared accurately and that you claim all of the deductions you are entitled to. So you don’t have to know what to ask us, we will be asking all the right questions for you. As well, on our what deductions can you claim? page, we have answered the most common questions our clients have about what tax deductions they can claim in their specific occupation or in relation to their investments or rental properties.
Why won’t my accountant call me back? One of the most common frustrations we hear from new clients is that their previous accountant didn’t return their phone calls. So we have a strict policy of returning all calls, texts and emails within a maximum of 24 hours (and usually on the same day). Plus, if the person you want to speak with isn’t available, then there will be somebody else who will be able to take your call. And because we work as a team, there will always be more than one person who can help with any questions or problems you have. Why shouldn’t I just use E-Tax?E-Tax was developed by the Tax Office to replace the old Tax Pack (which everybody hated). It can be fantastic for people who don’t have many tax deductions to claim and who don’t have any investment income to declare because it is free to use. But anyone who has a more complex tax return probably won’t maximise their refund when using E-Tax and in fact could be costing themselves much more than the fee charged by a qualified Tax accountant. Tax is one of the most complicated laws in Australia and is constantly changing. So it is ridiculous to expect that all Australians have the time or interest in keeping up to date with these changes. When you join us at Personal Tax Specialists you don’t need to worry about making mistakes on your tax return or missing out on tax deductions. We let you know what income to include and what deductions you can claim. And usually the amount of tax we can save you through our expertise and in-depth knowledge of the tax laws is much more than the fee we charge. Plus our fees are 100% tax deductible.
How do I know my tax return is right? Because you are not a tax expert you rely on your accountant to prepare your tax return correctly. But what happens if they get it wrong? Would you even know? Our team is highly trained and dedicated to continually updating our Tax knowledge. We follow carefully structured systems to ensure every tax return we prepare is 100% correct. And before your Tax return is finalised it will undergo a quality assurance review by a second Tax accountant just to double check. We take the time to make sure your return is right, because we know that your peace of mind is most important when dealing with the Tax Office.
How do I get started? The Personal Tax Specialists team has developed a simple 5-step process that we follow for every single tax return. By following this process we know that every tax return is completed accurately and results in the best possible refund, with the least effort, for our clients. To get started straight away, just download and complete our New Client Form.
Do you have a question we haven’t answered? If you have a question that you would like answered by one of our team, just email us. We look forward to helping you.